Privacy Policy

Introduction

At Kiddeez, we are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website and services to create personalized storybooks for your children. We do not sell, trade, or share your personal data with any third party.

Information We Collect

We collect only the information necessary to create and deliver your personalized storybooks:

• Contact Information: Your name, email address, phone number, and shipping address for order processing and delivery
• Child's Details: Your child's name, age, and photos that you voluntarily provide for personalizing the storybook
• Payment Information: Payment details processed securely through Razorpay — we never store your complete card or bank details on our servers
• Order Information: Order history and product preferences to help us serve you better

How We Use Your Information

Your information is used solely for the following purposes:

• To create your personalized storybook with your child's details
• To process your payment and confirm your order
• To ship and deliver your order through our third-party delivery partners
• To send you order updates, shipping notifications, and delivery confirmations
• To respond to your inquiries and provide customer support

We Do Not Share Your Data

We do not sell, rent, or share your personal information with any third parties for marketing or advertising purposes. The only exceptions are our payment processor (Razorpay) for handling transactions and our shipping partners for delivering your order. These service providers only receive the minimum information needed to perform their specific function and are bound by confidentiality obligations.

Data Security

We take the security of your data seriously. We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, or disclosure. All payment transactions are processed securely through Razorpay's PCI-DSS compliant infrastructure.

Children's Privacy

We are deeply committed to protecting children's privacy. Photos and details of your child are collected only with your explicit consent and are used solely for the purpose of creating the personalized storybook you ordered. We do not use children's information for any other purpose, and we do not share it with any third party. You may request deletion of your child's data at any time by contacting us.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, including order processing and delivery. You may request the deletion of your personal data at any time by contacting us, and we will process your request promptly.

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. These cookies do not collect personally identifiable information. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically to stay informed about how we protect your data.